Knowledge Base
Articles and FAQ Library
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What Independent Research Tells Us About Mold Risk in Building Materials
An overview of recent peer-reviewed research examining how common building materials respond to moisture exposure and why mold risk can develop before visible damage occurs.
How Mold Analyzer Supports Standardized Mold Testing Across a Global Supply Chain
A detailed guide to standardizing mold detection across global supply chains, using Mold Analyzer to unify testing, reporting, traceability, and quality control across multiple locations.
How Mold Analyzer Detects Mold
An overview of how Mold Analyzer uses specialized chemistry and visual or digital analysis to deliver fast, reliable mold detection in real-world environments.
How Professionals Use Mold Analyzer in the Field
A practical overview of how inspectors, manufacturers, and logistics teams use Mold Analyzer in real-world field conditions to identify mold risk, document results, and support confident decisions.
Mold Analyzer Test Cassette: Step-by-Step Testing Procedure
This instructional video walks through the step-by-step process for using the Mold Analyzer Test Cassette, covering proper sample collection, cassette setup, and test initiation for reliable mold detection.
FAQ Library
General
How does the Mold Analyzer work?
How do I interpret results from the Mold Analyzer?
What is mold and why does it matter?
How does mold spread indoors?
What’s the difference between mold species and genera?
How does mold affect health, and when should I be concerned?
Does Mold Analyzer identify the type of mold?
Consumers
What surfaces can I test?
How long does it take to get results?
Do I need any special equipment?
Can I reuse a Test Cassette, sample tube, or collection swab?
What should I do if my result is unclear?
Professionals
How accurate is Mold Analyzer compared to lab testing?
What's the benefit of using the Reader and Mobile App?
How does the Mold Analyzer’s detection chemistry work?
Can I record or export test results?
Can I use Mold Analyzer across my supply chain?
Test Cassette
Does Mold Analyzer detect all type of mold?
Does Mold Analyzer detect viable or non-viable mold?
Can I use Mold Analyzer on food or drugs?
Can I swab the sample with area smaller or larger than 3cm x 3cm?
Do I need the Reader or Mobile App to obtain visual test result?
Can I use one collection swab on multiple items?
Can I reuse a Test Cassette that shows a negative result?
Can I use a result with no visible control line?
How quickly do samples need to be tested after collection?
Do Test Cassettes have an expiration date?
How should I discard items after testing?
Can I order Mold Analyzer test kits from authorized distributors?
Under what circumstances should I choose Mold Analyzer over a Mold Screening Test?
What's the difference between the Reader and visual test?
Reader
Do I need the Reader to collect samples?
Can I use the Reader without the Mobile App?
Can I update sample information if details are missing or inaccurate?
What should I do if I collect a sample which no longer wish to test?
If the operating environment of the Reader exceeds the recommended humidity or temperature levels, will the test results be affected?
What should I do if the result has mold detected?
If a Mold Analyzer test report shows a “No Mold” result, does that mean the entire batch is mold-free?
Can I generate a testing report in Chinese?
What can I do if a test fails to run correctly and shows an error?
What should I do if I receive a “Not Enough Sample Volume Detected” error?
What does an “Incorrect Cassette Type Inserted” error mean?
Why do I keep getting a “Cassette Used or Inserted Too Late” error?
What should I do if the Reader keeps flashing a yellow light?
What should I do if the Reader status light keeps spinning and the timer in the app does not start after inserting the Test Cassette?
What happens if I lose connection to the Reader during a test?
How should I retrieve the test result if the Reader and/or phone turns off after a test is completed?
The Reader appears in the Mobile App but won’t connect to my mobile device. What should I do?
Does the Reader need to be calibrated regularly?
How should the Mold Analyzer Test Kits be stored?
Can I order the Mold Analyzer Test Kit and Reader from authorized distributors?
What should I do if I’m having trouble reconnecting to a Reader that was recently connected to another device?
