Instructions & Support

Mold Analyzer is built for accuracy, clarity, and reliability. Our support team brings that same standard to every interaction, offering clear guidance, timely responses, and dependable assistance, whether you’re running a single test or managing results across multiple locations.

Step-by-Step Testing Procedure

Mold Analyzer Test Cassette

Documents and resources for testing, reporting, and product use.

User manual

Full instructions, testing protocols, and troubleshooting guidance.

Sample report

Preview the standard report format generated by the Mobile App.

Detection list

View the complete list of species and genera detected by Mold Analyzer.

View

Mobile App

Download on the Apple App Store (US) and Google Play (coming soon).

Also available on leading China app stores soon.

Contact

If you need technical assistance, questions answered, or help interpreting results, our support team is ready to assist.

Contact

Mold Analyzer support team providing assistance for mold testing questions

Professional discussing volume pricing and supply chain mold testing integration

Volume pricing or supply chain integration?

For organizations managing multiple locations or integrating Mold Analyzer into their operational workflow, we provide specialized support.

Volume pricing
Multi-location deployment
Data integration support
Custom reporting needs

Contact

Mold Analyzer test kit displayed as part of the knowledge base and FAQ resources

Instructions & Support

Step-by-Step Testing Procedure

Mold Analyzer Test Cassette

Documents and resources for testing, reporting, and product use.

Contact

If you need technical assistance, questions answered, or help interpreting results, our support team is ready to assist.

Volume pricing or supply chain integration?

For organizations managing multiple locations or integrating Mold Analyzer into their operational workflow, we provide specialized support.

For organizations managing multiple locations or integrating Mold Analyzer into their operational workflow, we provide specialized support.

Want more?

Visit the Knowledge Base for articles and the complete FAQ library.

Still need assistance?

Our team is here to help.